Research & Development

Technical Project Manager

New York, New York   |   Full time

Overview

The Implementation Project Manager will be responsible for running all onboardings of new customers on our platform and ensuring new feature releases are released on time and meet client expectations. They will work with our clients to create and execute on a plan, driving a huge impact to both their business and our business. They will work with large well-known retail brands driving multi-million dollar increases in incremental revenue for them. They will own the end-to-end implementation process, including timelines, stakeholder relationships, technical & functional requirements and communication with clients. 


Responsibilities

  • Define project objectives and gather client requirements that support both FINDMINE and the client’s goals for successful implementation

  • Work cross-functionally with Sales, Account Management, Engineering, Business Intelligence & Product teams to deliver business value

  • Responsible for all aspects of project management and coordination, conducting kick-off meetings to establish and communicate project plans, milestones, goals, and associated processes and post-project retrospectives.

  • Work cross-functionally to clearly define goals, success criteria, and ensure technical & functional requirements are understood and delivered 

  • Prepare estimates and maintain detailed project plans for all phases of the project

  • Own planning, implementation, and execution on end-to-end client onboarding and new feature development processes

  • Write detailed and clear technical and functional requirements based on discussions with Engineering team

  • Ensure any changes to requirements, corresponding timeline changes and tradeoffs are well understood by internal and external stakeholders

  • Hold the team accountable to deliverables and timelines (including clients!) 

  • Assist in the development and documentation of new product features and functionality

  • Identify, analyze, and communicate project risks and dependencies as well as their corresponding solutions

  • Measure project outcomes and identify opportunities for improvement, including running post-mortums and retrospectives 

  • Ensure communication is smooth, clear, and everyone always knows the most up-to-date status and information needed to execute their part of the process

Requirements

  • 3+ years of professional experience in software project management or a similar role, preferably client-facing

  • Effective communication and team facilitation skills, with the ability to translate from developers to executives to clients with ease and clarity 

  • Project management skills including building timelines, analysis of dependencies, negotiating with stakeholders, and articulating tradeoffs

  • Track record of running successful complex projects to completion with clear communication and maximum team efficiency 

  • High degree of comfort writing technical and functional requirements clearly, while understanding how each impacts a complex system  

  • Basic technical familiarity with HTML, CSS, JavaScript and APIs

  • Ability to analyze larger datasets (10s of thousands of products) and draw conclusions and identify edge case scenarios

  • Excellent time management and prioritization skills

Nice to Haves

  • Professional experience in related fields: retail, fashion, SaaS APIs and/or eCommerce

  • PMP Certification or similar 

  • Experience managing, integrating or implementing Machine Learning solutions

  • Experience in startup environment, building processes from scratch in a high paced environment

  • Technical proficiency in HTML/CSS/Javascript

  • Visual design skills

Company Profile

FINDMINE is an award-winning retail technology platform that uses machine learning to scale the currently manual and tedious process of product curation. Our "Complete the Look" platform shows shoppers how to wear what they’re buying. Our customers are billion-dollar brands, womenswear retailers, and high-fashion leaders for whom FINDMINE has increased revenue, conversion, and average order values. FINDMINE has won numerous awards and has been featured by Women's Wear Daily, CBInsights, Fox, VentureBeat, National Retail Federation, PCMag, Chain Store Age, and others and is a 2018 Cool Vendor by Gartner. FINDMINE is an equal opportunity employer and values a diverse workforce. Women, people of color, members of the LGBTQ community, individuals with disabilities, and veterans are strongly encouraged to apply.   


Company Offerings

  • Competitive startup salary and equity
  • Medical/dental/vision benefits

  • An opportunity to work closely with our executive team and participate in many facets of the business

  • A chance to make a strong impact with your contributions as a key part of our company growth

  • A fun and flexible work environment with truly nice people where you can bring your whole self to work 

  • Free snacks, coffee, and beer in our offices

  • Monthly company fun events, including quarterly volunteering

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